Shipping & Delivery

Thank you for shopping at Bonnie's Loft. We strive to provide you with the best shopping experience, from order placement to delivery. Please review our shipping and delivery terms below.

 

1. Order Processing

  • Orders are typically processed within 2–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the following business day.

  • In the event of delays due to high order volume or unforeseen circumstances, we will notify you promptly by email.

 

2. Shipping Methods & Carriers

  • We use trusted shipping carriers to ensure your order arrives safely and on time.

  • Standard and expedited shipping options are available at checkout.

  • Delivery times may vary depending on your location and chosen shipping method.

 

3. Shipping Rates

  • Shipping rates are calculated at checkout based on the delivery address and shipping option selected.

  • From time to time, we may offer free shipping promotions. Any applicable promotions will be clearly displayed on our website.

 

4. Delivery Times

  • Standard delivery typically takes 5–10 business days within the United States.

  • Expedited delivery options (if available) usually take 2–5 business days.

  • Please note: delivery times are estimates provided by carriers and may be affected by weather, carrier delays, or other factors outside our control.

 

5. International Shipping

  • At this time, Bonnie’s Loft primarily ships within the United States.

  • For international orders, please contact us at bonniesloft@aol.com before placing an order to confirm availability, shipping costs, and delivery times.

 

6. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with tracking information.

  • You can use this tracking number to monitor your package’s delivery status on the carrier’s website.

 

7. Incorrect or Incomplete Address

  • Please ensure that your shipping address is accurate at the time of purchase.

  • Bonnie’s Loft is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

 

8. Lost or Damaged Packages

  • If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date.

  • We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

 

9. Contact Us

If you have any questions about our shipping and delivery policy, please contact us:

Bonnie's Loft
Attn: Sallie B. Steltzer, CEO
Phone: 561-213-2694
Email: bonniesloft@aol.com